Support

Email hello@withtempo.run. A person reads every message.

Cancel your subscription

• Subscribed on iPhone through the App Store: open Settings on your iPhone, tap your name, then Subscriptions, and cancel Tempo there. In the Tempo app, Plan also has a "Manage subscription" button that takes you to the same place.
• Subscribed on the web (this is also how Android runners subscribe): log in at withtempo.run, open your profile, and choose "Manage subscription". That opens the billing portal where you can cancel, and you keep access until the end of the period you paid for.
• The free trial ends on its own. No card is taken to start it, so there is nothing to cancel if you decide not to continue.

Delete your account

You can delete your account from inside the app: open your profile, go to Privacy settings, and choose "Delete Account". Deletion is permanent and removes your account and all of your data. If you would rather we do it, email hello@withtempo.run from the address on your account.

Your data

What Tempo stores, why, and for how long is in the privacy policy. The terms of service cover the subscription itself.

Bug or question

Email hello@withtempo.run. For a bug, the device you run on and roughly when it happened are enough to start from.