Medical Disclaimer

Last updated: 6 July 2026 · Version: 1.0

The short version

Tempo is an AI dialogue tool. It is not medical advice, not diagnosis, not treatment, not a substitute for a qualified healthcare professional. Use your own judgment. When in doubt about your health, talk to a doctor or physiotherapist — not an AI.

1. What Tempo is

Tempo is software that helps self-coached endurance athletes think through training decisions. It analyzes data from your wearable, contextualizes recent runs, and offers perspective in a conversational format. It is a thinking partner — not an authority.

The "intended purpose" of Tempo, in the sense of Article 2(12) of EU Regulation 2017/745 (the Medical Device Regulation, "MDR"), is general lifestyle and well-being support for healthy adults engaged in endurance training. Tempo is not intended for any medical purpose listed in Article 2(1) MDR.

2. What Tempo is not

3. Important things to internalize before you use Tempo

3.1 AI can be wrong — and is, sometimes

Tempo's responses are generated by a large language model. The model has been carefully prompted, evaluated, and reviewed, but it can still produce outputs that are inaccurate, incomplete, or contextually inappropriate. Treat every response as one perspective among many you weigh, not as a directive. If a Tempo response contradicts how you feel, what your body is telling you, or what a healthcare professional has said — trust the latter every time.

3.2 Your wearable data has limits

HRV, sleep scores, recovery metrics, and other wearable signals are estimates with meaningful error margins. Tempo treats them as one input among many, but they are not ground truth about your physiological state.

3.3 Pain, injury, and warning signs

Tempo cannot diagnose injuries, evaluate pain, or assess medical risk. If you experience:

Stop training and see a qualified medical professional. Do not rely on Tempo to assess these. Tempo will, where appropriate, suggest you do so — but you do not need our prompt to know it.

3.4 Pre-existing conditions

If you have a pre-existing medical condition, are recovering from injury or surgery, are pregnant or postpartum, or are managing a chronic illness (including but not limited to cardiovascular disease, diabetes, asthma, autoimmune conditions, or any condition that affects your tolerance for exercise), consult a qualified healthcare professional before starting or significantly changing any training program — including one informed by Tempo.

3.5 Cycle and reproductive health

If you opt in to share menstrual-cycle data (Profile → Privacy → Cycle tracking), Tempo may use it to contextualize its responses — for example, to acknowledge that perceived effort can vary across the cycle. This is for general training perspective only. Tempo is explicitly not:

Do not use Tempo for any of those purposes. If your cycle is irregular, absent, or causing concern, talk to a qualified healthcare professional — particularly given the well-documented association between low energy availability in endurance athletes and menstrual disturbance (see § 3.7 below).

3.6 Medication and supplements

Tempo will not advise you on medications, supplements, ergogenic aids, or anything you ingest. If a Tempo response touches on these areas, it is general information at best — never a substitute for advice from a doctor or registered dietitian.

3.7 Eating disorders, disordered eating, and Relative Energy Deficiency in Sport (RED-S)

Tempo discusses fueling, recovery, and training load. These topics can intersect with disordered eating, anorexia nervosa, bulimia, orthorexia, and Relative Energy Deficiency in Sport (RED-S), which is meaningfully prevalent among endurance athletes.

Tempo is not a treatment, screening, or recovery tool for eating disorders or RED-S. If you are currently in treatment for, recovering from, or concerned about disordered eating in yourself, please do not rely on Tempo's fueling perspective and please work with a qualified clinical team (physician, registered dietitian with eating-disorder experience, mental-health professional) instead. We will, where we recognize warning signs in conversation, suggest you do so — but the absence of such a prompt is not a sign that everything is fine.

If you need help now, the Stichting Anorexia en Boulimia Nervosa (SABN) offers Dutch-language support; international readers can find resources via the Academy for Eating Disorders.

3.8 Mental health

Endurance training overlaps with anxiety, depression, exercise addiction, OCD-adjacent training behaviour, and burnout. Tempo's conversational format may surface these topics.

Tempo is not a mental-health service, not a therapist, and not a crisis line. If a Tempo conversation touches on mental health, treat it as a friendly nudge to talk to a qualified professional — not as a clinical assessment. If you are struggling, please reach out to a qualified mental-health professional or, in the Netherlands, 113 Zelfmoordpreventie (call 113 or 0800-0113). International readers can find local support via findahelpline.com.

3.9 Emergencies

If you're experiencing a medical or mental-health emergency, call your local emergency number (112 in the EU, 911 in North America). Tempo is not a crisis service, is not monitored in real time by humans, and may not respond at all if our systems are down.

4. Your responsibilities as a user

By using Tempo, you confirm that:

5. Liability

To the maximum extent permitted by Dutch law, the Provider is not liable for any decision you make based on Tempo's output, including any training-related injury, performance outcome, or other harm. This limitation does not apply to liability that cannot be excluded under mandatory law, including liability for death or personal injury caused by our negligence, liability for intent or gross negligence, liability for fraud, and liability under the Dutch Product Liability Act. The full liability provisions and the carve-outs that apply to them are in Terms of Service § 11, which forms part of the agreement between you and the Provider.

Health questions? Talk to a doctor or qualified coach. Not us, not the AI.

Mental-health crisis? Call 112 (EU) or your local emergency number; in the Netherlands, 113 Zelfmoordpreventie (call 113).

App questions? hello@withtempo.run